Follow us on

  • Follow us on Twitter @mykimate
  • Visit us on facebook
  • Visit the myki YouTube channel

myki information for people with a disability

There are several different options available to people with a disability. Read the following information to ensure you travel with the correct myki card type, the most suitable myki product and valid proof of concession entitlement.

What does the change to myki mean for me?
There are several travel entitlements available for people with a disability, which you may be eligible for when using Victoria’s public transport network.

To access these travel entitlements, such as concession fares or free weekend travel, you need to obtain a myki card.

Where do I get my myki?
People receiving a Disability Support Pension or Carer Payment Recipients (DSP/CAR) receive their first concession myki card free in the mail. You should apply for a concession myki by completing the Free Weekend Travel Application form or you can receive a concession myki on the spot at the myki discovery centre at Southern Cross Station.

What type of myki should I travel with?

Concession myki

Concession myki – for Disability Support Pensioners and Carer Payment Recipients
Disability Support Pensioners and Carer Payment Recipients (DSP/CAR) are eligible for concession fares and free weekend travel.

You should apply for a concession myki specifically for Disability Support Pensioners and Carer Payment Recipients using the Free Weekend Travel Application Form. Do not purchase a standard concession myki as this will not allow you to access your free travel entitlement.

Free Weekend Travel Application Forms are available at staffed Metro Premium stations, the myki discovery centre at Southern Cross Station, the PTV Hub Swanston Street or online.

Your DSP/CAR concession myki automatically applies your concession and free travel entitlements. myki automatically charges you a concession fare when you touch on and touch off during the week. myki automatically provides you with free travel in two consecutive zones, for example Zones 1 and 2, on the weekend. You pay nothing for travel in metropolitan Melbourne (Zones 1 and 2) on Saturdays and Sundays.

Proof of entitlement
Please note, you must carry a valid Centrelink Pensioner Concession Card with the codes ‘DSP’ or ‘CAR’ when you travel with your concession myki. This is proof of your concession entitlement.

Do I need to apply for Free Weekend Travel?
Yes, if you are:

  • a Disability Support Pensioner
  • a Carer Payment Recipient.

Free Weekend Travel Application Forms are available at staffed Metro Premium stations, the myki discovery centre at Southern Cross Station, the PTV Hub Swanston Street or online.

No, if you have one of the following:

  • An Access Travel Pass.
  • A Vision Impaired Travel Pass.
  • A Scooter and Wheelchair Travel Pass.

Click here for information about Free Travel Passes .

Free Travel Passes

Free Travel Passes
The PTV Pass Office issues the following free travel passes relevant to people with a disability for use on Victoria’s public transport network:

Access Travel Pass
The Access Travel Pass is for people with a significant permanent disability who travel independently on Victoria’s public transport network and can demonstrate that due to their disability they cannot use the ticketing system.

To be eligible for the Access Travel Pass you must:

  • have a significant permanent disability
  • be able to travel independently on Victoria’s public transport network (without assistance from a carer or companion)
  • be unable to touch on or touch off your myki independently
  • be a permanent resident of Victoria.

The Access Travel Pass entitles the pass holder to free travel on Victoria’s public transport network. It is valid for travel without being touched on and off – simply show it to public transport staff upon request.

In some instances, a person may hold a Companion Card and an Access Travel Pass.

External link More information and how to apply for the Access Travel Pass.

Scooter and Wheelchair Travel Pass
The Scooter and Wheelchair Travel Pass is for people with a permanent and severe disability who depend on the use of a scooter or wheelchair for mobility outside of their home.

To be eligible for a Scooter and Wheelchair Travel Pass you must:

  • have a severe permanent disability (being for the term of your life and not expected to improve)
  • depend on the use of a scooter or wheelchair for mobility outside your home
  • be a permanent resident of Victoria.

The Scooter and Wheelchair Travel Pass entitles the pass holder to free travel on Victoria’s public transport network. This pass must be touched on and touched off to be valid for travel.

In some instances, a person may hold a Multi Purpose Taxi Program Card, a Companion Card and a Scooter and Wheelchair Travel Pass.

External link More information and how to apply for the Scooter and Wheelchair Travel Pass.

Vision Impaired Travel Pass

The Vision Impaired Travel Pass is for people who are legally blind (as defined in the Social Security Act 1991).

The Vision Impaired Travel Pass entitles the pass holder to free travel on Victoria’s public transport network. It is valid for travel without being touched on and off – simply show it to public transport staff upon request.

In some instances, a person may hold a Multi Purpose Taxi Program Card, a Companion Card and a Vision Impaired Travel Pass.

External link More information and how to apply for the Vision Impaired Travel Pass.

Other entitlements

Other travel entitlements available for people with a disability

Companion Card
The Department of Planning and Community Development issue a Companion Card to people with a significant and permanent disability who require the assistance of a companion.

It entitles the carer/companion of the cardholder to free travel on Victoria’s public transport network.

For further information, please call the Companion Card information line on telephone 1800 650 611 or visit External link www.vic.companioncard.org.au.

Carer Card
The Carer Card is issued by the Department of Human Services and is a discount and benefits card to provide recognition, understanding and support for carers throughout Victoria.

The Carer Card provides the holder with free travel on Victoria’s public transport network on Sundays and two free travel vouchers for off-peak return trips within Victoria.

For further information, please call the Carer Card contact line on telephone 1800 901 958 or visit External link www.carercard.vic.gov.au.

Multi Purpose Taxi Program card
The Multi Purpose Taxi Program card is issued to people with a severe and permanent disability by the Victorian Taxi Directorate, a division of the Department of Transport.

Multi Purpose Taxi Program card holders are eligible for half prices taxi fares.

For more information about the Multi Purpose Taxi Program card please call 1800 638 802 (toll free) or visit External link www.taxi.vic.gov.au.

Information sessions

Information sessions for people with a disability
Specific information or education sessions for staff, clients and members of Disability Service Organisations can be arranged by contacting:

Suzanne Stephenson
Manager Special Interest Groups
Phone: 9651 7569
Email: suzanne.stephenson@transport.vic.gov.au