myki - it's your key

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Metro retailers

myki is currently only available online or via the call centre. Soon myki will be available from over 700 retailers in Melbourne, including all 7-Eleven stores. There are currently limited services available at The MetShop (Melbourne Town Hall, Corner of Swanston and Little Collins Streets) and the myki discovery centre at Southern Cross Station. Please see details below.

 

 Current services available

Planned availability of services

Service required 

The MetShop  myki discovery centre The MetShop myki discovery centre
By a myki from the service counter - all card types (option to personalise) Cross  Cross  Tick  Tick
Buy a myki from a myki machine - full fare only Cross Cross Cross Tick
Buy a short term ticket Cross Cross Tick Tick
Redemption of free travel vouchers for short term tickets Cross Cross Tick Tick
Top up at the service counter Cross Cross Tick Tick
Top up at a myki machine Cross Tick Cross Tick
Exchange a myki card type (e.g. concession for full fare) Cross Cross Tick Tick
Check myki card status using a myki check (balance, transaction)history Cross Tick Cross Tick
Obtain myki card status at the service counter(balance, transaction)history Cross Cross Tick Cross
Where possible, issue an on-the-spot replacement of a registered lost or stolen myki (not personalised) Cross Cross Tick Tick
Issue of VPT Student Concession Card and myki contain a Student Pass Tick Cross Tick Cross
Lodgement of forms Tick Tick Tick Tick
Obtain brochures or forms Tick Tick Tick Tick
Demonstration of devices - myki machine, myki check Cross Tick Cross Tick

 

 

Watch this site to find the retailer closest to you.

myki Retailers will carry this sign: 

 

myki retailer notice

 

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