Metro retailers

myki is currently only available online or via the call centre. Soon myki will be available from over 700 retailers in Melbourne, including all 7-Eleven stores. There are currently limited services available at The MetShop (Melbourne Town Hall, Corner of Swanston and Little Collins Streets) and the myki discovery centre at Southern Cross Station. Please see details below.

	Current services available		Planned availability of services
Service required	The MetShop	myki discovery centre	The MetShop	myki discovery centre
By a myki from the service counter - all card types (option to personalise)
Buy a myki from a myki machine - full fare only
Buy a short term ticket
Redemption of free travel vouchers for short term tickets
Top up at the service counter
Top up at a myki machine
Exchange a myki card type (e.g. concession for full fare)
Check myki card status using a myki check (balance, transaction)history
Obtain myki card status at the service counter(balance, transaction)history
Where possible, issue an on-the-spot replacement of a registered lost or stolen myki (not personalised)
Issue of VPT Student Concession Card and myki contain a Student Pass
Lodgement of forms
Obtain brochures or forms
Demonstration of devices - myki machine, myki check

Watch this site to find the retailer closest to you.

myki Retailers will carry this sign: