If you do not use your myki within 90 days of topping up online, your top up is temporarily suspended. Any existing value on your myki card is unaffected and remains available to use for travel.

If your myki card balance is low, you may need to top up at a myki machine, found at all Metro train stations and some accessible tram stops and bus interchanges, or at a retail outlet to pay for your next trip.

Infrequent travellers may prefer to top up just before they travel using a myki machine or at a retail outlet.

Your online top up comes out of suspension at least 24 hours after you:

• successfully touch on at a myki reader (requires a positive myki money balance)
• top up at a myki machine (minimum $1.00)
• top up at a retail outlet (minimum $1.00).